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Shipping & Returns Information

UPS Ground Shipping

Ground Shipping costs $13.95. Delivery is typically 4-7 days, if you require faster deliver please select an alternate method. UPS Ground orders are dispatched from our warehouse on Mondays, Wednesdays and Fridays.

Economy Air Shipping - UPS 2-4 Days

Economy Air Shipping costs 39.95. Delivery is typically 2-4 days, This is our most economically Air delivery method. Economy Air orders are dispatched from our warehouse daily Monday thru Friday except on holidays.

Priority Air Shipping - UPS EXPRESS 1-2 Days

Priority Air Shipping costs 59.95. Delivery is typically 1-2 days, This is our fastest delivery method. Priority Air orders are dispatched from our warehouse daily M-F except on holidays. Orders placed with Priority Shipping are processed before all other orders.

Orders are not shipped on weekends or holidays.

International Orders

Shipping costs will be adjusted on your order to reflect actual cost, we will request approval of the cost prior to accepting your order.

Special Orders and Backorders

Our website will notify you if any items on your order is a special order or on backorder with the manufacturer. Our website will include the anticipated delivery time frame. Items marked as Available – xx days. These items are not in stock, the estimated delivery time is the unit "xx"

Out of stock and shipping delays

We do our very best to maintain accurate stock levels but occasionally there may be shortages of some products. We cannot be held liable for such situations or for shipping delays. Projectorbulbs.ca (A division of Complete-IT) reserves the right to cancel or refuse orders subject to full refunds being issued.

Shipping Problems

Any costs incurred due to refused shipments (except damaged), orders cancelled after shipment, orders cancelled after they are placed with our distributors and manufactures, change of address after shipment, incorrect addresses on original orders (when customers fault) etc many be subject to a non-refundable service fee, this will be deducted from refunds.

HST. will apply to all sales in ONT, BC, NFD, NB and NS
We do not collect provincial sales taxes when we ship products to Quebec, Saskatchewan, Manitoba, and Prince Edward Island.

  HST GST PST Total taxes
Ontario (HST) 13% 0% 0% 13%
Quebec 0% 5% 0% 5%
British Columbia (GST) 0% 5% 0% 5%
Alberta 0% 5% 0% 5%
Saskatchewan 0% 5% 0% 5%
Manitoba 0% 5% 0% 5%
Newfoundland (HST) 13% 0% 0% 13%
New Brunswick (HST) 13% 0% 0% 13%
Nova Scotia (HST) 15% 0% 0% 15%
Prince Edward Island 0% 5% 0% 5%
Northwest Territories 0% 5% 0% 5%
Yukon 0% 5% 0% 5%
Nunavut 0% 5% 0% 5%
ProjectorBulbs
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